From tenant sourcing to compliance, maintenance to financial reporting — we handle everything so you enjoy truly hands-off property ownership with guaranteed service standards.
We don't just promise great service — we back it up. These are the guarantees we make to every landlord client, in writing.
We guarantee rent is transferred to your account on the agreed date — regardless of whether the tenant has paid yet. We manage the risk so you don't have to.
Your property will never fall out of compliance under our management. Gas safety, EICR, EPC, deposit protection — we track every certificate and renew before expiry.
Full income and expenditure statements delivered to your portal by the 5th of every month — detailed, clear, and ready for your accountant.
All non-emergency maintenance issues resolved within 48 working hours of being reported. Emergencies handled within 4 hours, 24/7.
We begin remarketing your property 8 weeks before a tenancy ends. Our average void period is under 14 days — we won't rest until it's relet.
24/7 access to your landlord dashboard — finances, compliance, tenants, maintenance — all updated in real time, not batched at end of month.
Every new landlord client receives a complimentary property review — including three specific, actionable improvements we identify to increase your rental income.
Our senior property manager visits your property (or conducts a virtual walkthrough) and produces a detailed report identifying your current market position, compliance status, and — most importantly — where we can increase your rental income.
Based on our recent property reviews, here are examples of what three proposals can look like in practice:
Based on our managed portfolio, landlords switching to OES see an average income increase within their first year.
Rigorous vetting — credit checks, employment verification, and references — ensuring only reliable, qualified tenants occupy your property.
Automated rent collection with monthly financial statements. If arrears arise, we handle all communications and legal action on your behalf.
EPC, gas safety, EICR, deposit registration, HMO licensing, Right to Rent checks — all tracked, renewed, and documented.
All works arranged via our trusted contractor network. You're consulted on larger jobs and updated on all others via your portal.
Real-time view of all your properties — rent status, maintenance, tenant info, financial reports, and compliance — 24/7.
Photographic check-in/out inventories and regular mid-tenancy inspections — documented and accessible from your portal.
Book your free property review — no obligation. We'll tell you exactly what we'd do differently and how much more income we can generate for you.